Your antivirus software is interfering with the VPN connection If the issue lies with your ISP, you can wait to see if it resolves itself (maintenance is completed, the technical issue is fixed, etc.) or you can contact your ISP. You can identify if the problem lies with your ISP by connecting over a different network (for example, using your phone as a mobile hotspot rather than WiFi). This may be due to maintenance being performed in your area, poor reception (if using a mobile connection), a technical problem, or a problem with your account. There is a problem with your internet service provider (ISP) From here, you can download OpenVPN TCP configuration files that may help overcome the block (see below). If access to the Proton VPN website is blocked by your ISP or government, you can try using Tor to reach it. Restarting your Mac can also fix many connection problems. If that fails, try resetting your router (turn it off, wait at least 10 seconds, then turn it on again).
There is a problem with your WiFi connection To bypass this, you can try using our alternative routing feature. If you live in a restrictive country then your connection may be blocked by your government. Your connection is blocked by your ISP or government As this message suggests, there are a number of possible reasons for the problem.
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